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Horsham District Community Volunteer Hubs how to contact them

Overall help and support for the vulnerable during the coronavirus crisis is being managed at either national, county or local level, depending on which groups people fall into.

Support for those identified as ‘extremely vulnerable’ by the NHS

This support applies to anyone who has been advised to self-isolate for 12 weeks by the NHS. 1.5 million people across the country have been sent a letter directly, advising how to register for support.

The Government is organising direct provision of essential food and medical provisions for those identified as extremely vulnerable who need them.

We are aware that some of these households have already contacted their local council community hubs. We have processes in place to make sure these households are directed to the right support. People who received a letter from the NHS because they are at high risk if they catch the coronavirus and don’t have a support network of friends and family around them, are reminded to visit www.gov.uk/coronavirus-extremely-vulnerable or call 0800 0288327, the Government’s dedicated helpline.

Support for those who are vulnerable or isolating due to coronavirus

This support applies to anyone who has not received an NHS letter, but is considered vulnerable or is having to self-isolate without support from friends or family. This includes:

 In response to the outbreak, Horsham District Council, in partnership with existing and new organisations, volunteer and social media groups, has now established 27 Community Volunteer Hubs across the District.

 Please register with the Hubs via Horsham District Council if you feel you need support at:


Alternatively you can email covid-19.support@horsham.gov.uk or call 01403 215230.

The Hubs are manned by volunteers, giving practical help such as going for shopping and medicines, and providing emotional support, with a friendly phone call for those who are isolated at home.

This group of vulnerable people will also continue to receive help through their existing statutory services.

Commenting on the response for community support, Horsham District Council Cabinet Member for Community Matters and Wellbeing Cllr Tricia Youtan said:

“I wish to extend my heartfelt thanks to the hundreds of our residents and community groups who have come forward to give their time to help create the Voluntary Hubs in their local areas, and to volunteer to help out vulnerable people at this difficult time.

“My thanks are extended also to the Council’s Community teams who have worked so hard to pull together the major logistics needed to make this initiative a success.

“Everyone has pulled together and their actions have shown an amazing community spirit of which I an extremely proud. Please keep up all your good work.”

For media queries please email press@horsham.gov.uk

By Gavin Hewins | April 7, 2020, 3 p.m.